What Raise The Bar does
Three tools your team uses from one WhatsApp number. Here is exactly how each one works and what you get from it.
Report a problem the way you'd text a mate.
Mid-service, staff send a message, voice note or photo to RTB's WhatsApp number. No app, no form, no login.
How it works
Staff describe what happened
Text, voice note or photo, in their own language. RTB asks one or two follow-up questions only if it needs to.
AI structures it into an issue
A one-line summary, a priority from 1 to 5, an area tag (bar, kitchen, floor…) and suggested tasks, written up in seconds.
The right people are told
Critical issues are escalated to managers immediately. Everything else lands on the timeline for triage.
What you get
- A searchable timeline of every issue across every shift. Filter by priority, area, status or date.
- Tasks assigned to a named person. Staff resolve, comment or add a photo straight from WhatsApp.
- Voice notes transcribed and photos attached as evidence, automatically.
- Pre- and post-shift digests so you walk in knowing what's still open.
Raise The Bar
online
From WhatsApp message to an assigned task in seconds.
A five-minute close-out, captured before anyone walks out the door.
At the end of the shift, RTB walks staff through a guided conversation on WhatsApp and turns their answers into a structured report for managers.
How it works
Kick it off at close
Staff text "shift debrief", or RTB sends a reminder at the time you set.
One topic at a time
Sales, vibe, 86'd items, equipment, team, customer feedback, compliance, tomorrow's follow-ups. Front- and back-of-house get their own sets, and you can add your own topics.
A report is filed
AI writes the answers up into a debrief, notifies managers, and files it against the shift on your dashboard.
What you get
- A consistent record of every shift, not just the ones you were on.
- Staff answer in their own language; managers read it in theirs.
- The sales figure is always captured, so every night is comparable.
- A post-shift digest email summarising the night before your next service.
Raise The Bar
online
Shift Debrief How did sales go tonight?
11:42 pmAbout $4,850. Quiet early, then a big 8pm rush
11:42 pmNice. Anything 86'd or running low?
11:43 pmOut of Espolòn, oat milk nearly gone
11:43 pm- Sales
- $4,850. Quiet early, strong 8pm rush
- Stock
- Espolòn 86'd · oat milk low
- Equipment
- Glasswasher slow on second cycle
- Team
- New starter handled the rush well
- Tomorrow
- Order tequila · call glasswasher tech
Is it a slow week for everyone, or just you?
Every debrief asks for the shift's sales figure. Pulse pools those figures across venues in your segment and shows you where you sit, anonymously.
How it works
Sales are captured in the debrief
The one number the closing team already knows. Nothing extra to enter.
Figures are pooled by segment
Cafés, bars and restaurants, grouped by venue size. Aggregated only. No venue is ever named.
You see the trend
Weekly benchmarks on the Pulse page, switching on for your segment automatically once enough nearby venues are reporting.
What you get
- Spot a slump before it becomes a pattern.
- Context for a bad night: was it the weather, the footy, or just you?
- Opt in or out any time from your venue settings.
Sample data shown. Pulse switches on for your segment automatically once enough venues are reporting. Every comparison stays anonymous.